I’m writing to say that I recently received a necklace from
Tiffany & Co. as a birthday gift.
After wearing it, just daily, for a couple of weeks, the chain
broke. It didn’t snap, nothing in
particular caused it to break; I just looked down and it was hanging loosely
from my neck. I’m actually lucky I
didn’t lose it.
When I contacted Tiffany & Co. about a repair, I was
told to send it in and it would be evaluated to see if repair was
possible. I paid $20 in shipping via
UPS. A week later, I received an email
telling me it would/could be repaired for a fee of $41.69.
We paid $___ for this necklace. And a company like Tiffany & Co. can’t
guarantee and/or repair their own work?
You charge extra for repair work?
I find that deplorable and shameful, as well as ridiculous. It is companies like yours that we will
refuse to do business with. Previously,
we’ve bought other jewelry from Tiffany & Co. and have found the purchases
and service to be very satisfactory. After this experience, I can guarantee
Tiffany & Co. that we will no longer be purchasing any products from your
company. I also will not hesitate to
spread the word that a thought-to-be-reputable company, sadly, does not offer
reputable service.
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Anyway…Friday night found me on Pinterest.This is definitely the thought that goes through my head during ice dancing.
Fun fact: I went ice skating once and that was in college. I couldn't walk for a week. The shuffling motion killed my quads. I remember hobbling around campus like it was yesterday…
Ah, it never gets old.
You try explaining to kids that the world isn't flat after looking at maps like this. Globes, they understand. The fact that a globe is the SAME EXACT thing as a map, they don't.
Indeed.
